ORDERING INFORMATION:

Shop online 24 hours a day, seven days a week.

Or you can

Phone: 954-263-4707

Email us:info@sed-marketing.com

 

All orders will be confirmed within 48 hours.

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All designs shown are the property of the designer. Copyright laws apply. No design can be copied, reproduced or

distributed for sale or otherwise, period. We will take legal action against those who violate those rights.

Since all our products are custom designed and imprinted, there might on occasion be color or slight design variations.

This is all part of the process and does not constitute a defect in the product.

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CUSTOM DESIGNS:

If you don't see something that suits your needs, please contact us and we will create an item specifically for you.

Art Fee: $75/hour to completely custom design a personalized product exclusive to you. Fee will not apply if we are simply personalizing a product with a name or date.

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Design services include 3 sets of revisions, and any further revisions required will be based on the hourly rate as determined prior to the start of a project. Any additional services required to meet project standards may be subject to additional cost of which the client will be notified prior to. Full ownership of the design(s) is property of the author. Approval of all estimates confirms projects can begin under these terms and conditions

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REQUIREMENTS FOR SUBMITTED ART FILES:

Your custom art or photos must be submitted in either true vector format (ai., eps, or pdf) or at minimum 300 dpi jpg or png. We will not accept or print any artwork deemed subject to copyright laws (e.g. no sports team logos, Disney, etc.) and we have the right to refuse any submitted artwork we deem offensive. 

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Proofs for personalized gifts will be provided for your approval once an order is placed and paid in full. All proofs require signed approval prior to the start of production. Once approved and in production, no cancellations will be allowed.

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LEAD TIME:

Lead times vary depending on item and size of order. Minimum lead time: 10-14 days from proof approval, not including shipping. Design work lead times will be quoted based on scope of the project, and will be confirmed prior to beginning each project.

 

SHIPPING:

Shipping is available nationwide, subject to current rates and weight of package.

At this time, we only ship to the Continental US. P.O. box addresses will be shipped USPS.

We are not responsible for delays in shipping caused by carriers, acts of nature or incorrect addresses.

 

Any orders returned and/or reshipped due to incorrect addresses will incur additional charges.

 

PAYMENT TERMS:

All orders must be paid in full prior to any design work commencing, proof issued or production. We accept all major credit cards (upcharge of 3.6% will apply), Venmo and Zelle. 

​Custom design work will require payment in full prior to the beginning of a project as quoted. All estimates provided are good for 30 days unless otherwise noted.

 

SALES TAX:

The appropriate sales tax will be collected for all orders shipped or delivered within the State of Florida. Non-profit organizations will be exempt from sales tax with proper exemption forms provided. To submit tax exemption forms, please  email info@sed-marketing.com. Please include order # in the subject line.

 

RETURNS:

Any damage to your shipment must be reported immediately upon receipt. Shipping charges will not be refunded. No returns will be accepted for custom art or personalized gifts. Damaged products will be exchanged only. We pride ourselves on our quality, service, and products.

 

If you are not completely satisfied, please contact us so that we can address your concerns. We will do our best to make things right.

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PRIVACY:

It is our policy to protect the privacy of our clients. Information obtained from our customers will not be shared with anyone. We value your confidence and trust.